Privacy Policy

Who we are

Water Damage Restoration Midlothian TX, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our services, or contact us. We value your trust and aim to be transparent about how your information is handled.

Information We Collect

We collect personal information that you provide to us directly and automatically through your use of our website. This includes:

• Personal Identification Information: This may include your name, phone number, email address, and physical address, which you provide when contacting us for services, making inquiries, or requesting quotes.
• Non-Personal Identification Information: This includes data that is collected automatically when you visit our website, such as your IP address, browser type, and usage statistics. This helps us improve the user experience on our site.

How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: We use the information you provide to schedule services, send reminders, and communicate with you about your restoration needs.
• To Improve User Experience: We may use the non-personal data we collect to analyze how visitors interact with our website, helping us optimize its functionality and ensure a smooth user experience.
• To Send Communications: If you opt in, we may send you updates about our services, promotions, or company news. You can opt out at any time.
• To Process Transactions: If applicable, we may use your information to process payments for the services you have requested.
• To Respond to Inquiries: We use your contact information to respond to your questions, comments, or service requests.

How We Protect Your Information

We take the security of your personal information seriously and use industry-standard measures to protect it. These include:

• Encryption: Our website uses secure, encrypted connections (SSL) to protect the data you share with us during interactions.
• Secure Storage: We store your data securely on our servers and limit access to authorized personnel only.
• Payment Security: We use third-party payment processors who follow strict security protocols to protect your financial information during transactions.

While we make every effort to safeguard your data, no system is entirely secure. We recommend that you take appropriate measures, such as using strong passwords and keeping your devices secure, to help protect your privacy.

Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us deliver our water damage restoration services. These providers are bound by confidentiality agreements and are not authorized to use your information for any purpose other than to assist us in providing services.
• Legal Requirements: We may disclose your information if required by law, such as to comply with legal processes or respond to lawful requests by public authorities.

Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that allow us to recognize you and personalize your experience. You can choose to disable cookies in your browser settings, but doing so may affect your ability to use certain features of our website.

We also use Google Analytics and other similar technologies to collect information about how visitors use our site. This helps us improve site performance, content, and user engagement. Google Analytics may collect information such as your IP address, browser type, and pages visited on our site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Links

Our website may contain links to third-party websites. These websites are not governed by this Privacy Policy, and we recommend that you review the privacy policies of those sites before providing any personal information. We are not responsible for the content or privacy practices of any third-party sites.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a child under 13, we will take immediate steps to delete the information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at (972) 544-0403, and we will take appropriate action.

Your Rights and Choices

As a user, you have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: If any of your personal information is inaccurate or incomplete, you can request that it be corrected.
• Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send you or by contacting us directly.

To exercise any of these rights, please contact us at (972) 544-0403 or email us at [email protected].

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy will be considered your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

Water Damage Restoration Midlothian, TX
Phone: (972) 544-0403
Email: [email protected]
Address: 1267 Eastgate Rd Suite 119, Midlothian, TX 76065, United States